May 24, 2013

John Dougall cleans house in the Utah Auditor’s office

John Dougall, a former state legislator, was elected Utah State Auditor in November of 2012.

John Dougall, a former state legislator, was elected Utah State Auditor in November of 2012.

John Dougall, who was elected Utah State Auditor in November,  has asked for the resignations of all appointed staff in the Auditor’s office. The resignations are to be effective January 6, 2013.

In the letter to the appointed staff, Dougall noted that resignations are part of the transition and the examination of practices of the office and thanked the members of the Auditor’s office for their feedback on what over the years has worked and has not worked in the office.

As I work to build my team, I will look to balance individuals with fresh, new ideas with others who have the wisdom that comes with experience in the trenches. With a new administration comes change. Some may hope to continue their public service in the Auditor’s office. Others may use their experience to explore new adventures elsewhere, while some have already announced their retirement after decades of dedicated service. These changes are a necessary adjustment of course, placing more emphasis in areas and strategy that I believe are central to my vision.

Requesting the resignations, however, does not necessarily mean that individuals would not be rehired. Dougall requested the resignations by 9 AM today and says that he received most of them by 9:45 AM. He promised to announce his hiring decisions by 5 PM, but was able to respond by 11:45 AM.

Dougall told me that he had spent the past 2 weeks interviewing almost everyone in the office, as well as a group of auditors assisting with an outside assessment of the strengths and weaknesses of the offices audit methodologies. Of the appointed staffers, 88% requested consideration for reappointment and 76% of those were immediately offered appointments.

At the end of the day, though, Dougall recognized the importance of getting the process right for the people involved. “A significant amount of work has gone into this so that the officials process from submission of resignation to appointment could be as quick as possible for most folks,” said Dougall.

John Dougall for Utah State Auditor

Growing up the oldest of eleven, it’s no surprise that John Dougall (campaign site here) has a frugal streak to him. In fact, it’s more than a campaign slogan, says his sister Julie.

In fact, family legend has it that John has worn the same shoes since his mission, she says. “they are so old, they’ve come back in style… Since they are quite beat up, he just wears them like house slippers, but he still wears them, all the time.”

For a guy who has made the auditor’s race interesting for the first time in decades–if it ever was before–it’s believable. With the help of his wife, Sandy, whose creativity Dougall says  responsible for the funny and creative campaign material his campaign has produced, John has put together what is arguably both the most interesting and the most policy heavy campaign this year. If you haven’t noticed, then you’ve been living under a rock somewhere.

Whether it’s his radio ads that riff off the Dos Equis meme (“John Dougall is the most frugal man in the world…his car not only stops on a dime, it picks it up, too”) or creative posters and pictures featuring tough looking dogs hunting for waste (because Dougall will be a “watch dog” with the tax payers dollars…) or the Geico gecko telling how Dougall will save money.

Speaking of the gecko, if John Dougall has his way then your fifteen minutes voting for him at the ballot box will save our state money, too.

All slogans and advertising aside, John has a solid campaign, strong support from legislative leaders like Speaker Becky Lockhart and Senate President Michael Waddoups (and every CPA in the legislature), and a plan that really could transform how the auditors office does business.

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Recently, I asked John why he was running for state auditor. First, he said, he wants people to know that we have a state auditor.

Under the state constitution, the Utah state Auditor is supposed perform financial post audits and any other duties ascribed under statute.

Over the years, those duties have changed (in 1996 and 2003, for example) and have largely expanded over the years.  John believes that the auditor’s office should “step-up”  compliance and performance audits to assure government is working the way it’s supposed to.  ”The state auditor is supposed to be [an] independent, early warning system,” says Dougall.  The expansion from performing merely financial post audits to a compliance and performance is because “more and more elected officials have wanted it to be that officer” who keeps an eye on government.

While John Dougall is not a CPA, he is quick to point out that he is an MBA, and that not only are most state auditors MBAs, but there’s a good reason to have an MBA running the office over a CPA. The Auditor’s position is one of management, in addition to audit, and Dougall’s degree covers both.

While he acknowledges that government is not business, Dougall argues that auditing principles are the same.  In business, “managerial accounting” is a very important function of auditors. It’s a highly competitive market, and it should be same with government. “When there is concern about fiscal matters, we gotta figure out how to save money,” says Dougall.

And the current auditor is not keeping the office competitive?

“To be blunt,” he says, “the running joke is that he has been retired in office for ten years. Austin Johnson put it this way recently in Tooele: ‘the heavily lifting is done; we’re in maintenance mode.’ His philosophy is now to just  ’mow the lawn and trim the bushes.’ On the contrary, the heavy lifting in defense of the taxpayer is never done.”

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 If the heavy lifting for the taxpayer is never done, then, what will John do to keep the load lifted?  Dougall says he has both short-term and longer term objectives.

Short-term objectives:

  1. Rebuild a relationship with elected officials. The auditors’ office has been damaged over recent years due to failures the legislature sees stemming largely from lax oversight during Austin Johnson’s terms in office. For example, the scandal that recently rocked the Department of Alcoholic Beverage Control could have been avoided. The auditor’s office wrote a memo on the problems–15 years ago– but nothing else. 1995. John says he would have come back after 90 days to re-audit. to see if the problem had been solved.
  2. Institute an office policy of re-auditing when a report shows a problem. After ninety days, come back and check again. “Nip a problem in the bud instead of allowing it to fest and become a serious issue,” says Dougall.
  3. Training for local officials and government employees. In the past, training is offered at conferences, but it’s not always timely.  Dougall would put training online, test trainees, and raise competancy before habits are formed.

Long term objectives:

  1. Do a better job assessing risk to taxpayers. Dougall says that the auditor’s office needs to perform more compliance audits to determine whether there is serious risk and then prioritize resources accordingly.
  2. Institute performance (aka “efficiency”) audits. The legislature is “begging for more data upon which to make decisions,” says Dougall. “It’s also the reason so many legislators, and every CPA in the legislature, supports.” He chuckles. “They call me a budget proctologist over there.”
  3. Leverage technology to help improve audit oversight and performance. For example, Dougall says, take purchase cards. Right now the state looks at usage six to nine months ago to determine performance. We should institute a real-time, algorithm to watch how things are being used and allow for continuous, automated audit.
  4. Map data for the public to follow and watch. Make it more transparent.
  5. Share accounting systems with interested cities. Identify whether there opportunities for cities to share accounting systems. Voluntary, it would make better accounting software available through the pooling of resources.
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My take?

For a race that is usually quiet and uncompetitive, John Dougall has proven to be a disruptive element that may lead to positive change. Elections are voters only opportunity to weigh-in directly on elected officials’ performance, and the auditor’s office has managed to dodge that bullet for too long. Austin Johnson has never really had another perspective than his office. Before he was appointed and then reelected successively to his position for 17 years, he was an employee of the state auditor’s office. All told, he’s worked in the Auditor’s office his entire career.  It’s hard to expect anything new from a career bureaucrat with no incentive to innovate or improve his performance.

What galls me most is his attitude that “the heavy lifting is done.”  When more than ever citizens are examining the role and cost of big government, our elected officials should be actively doing the same. Now is not the time to set Utah on cruise control.

It’s time for a new look at how business is done. It’s time for John Dougall for Utah State Auditor.

 

Educational Saving Accounts for High School Students is Good Step

Utah State Representative John Dougall of American Fork

Rep. John Dougall, known in Utah legislative circle as an “ideas guy”* and “freight train“** for the breadth and creativity of the bills he’s carrying this year, had a great idea: why not let high school students and their parents pick the public school solution that best meets their educational needs?

It’s a step in the right direction, if just a small step.

Every once in a while, a good idea comes along. One such idea was that parents should choose where and how their children get educated, and if that type of education means taking them out of the public education system, the tax dollars should, with reasonable restrictions, follow to the school of choice.

In Utah, voters put the kibosh on the school choice/vouchers idea, and we have since returned to the perennial debate about how to improve public education centered on, primarily, paying more of the state budget to public education. Never mind that dollars per student has not proven to be a very good indicator of student success…

The idea is still out there, but in lieu of flaunting the will of voters, Utah’s legislators have opted to, so to speak, let that sleeping dog lie until interest shifts.

Meanwhile,  we have Rep. Dougall’s step in the right direction.  The bill, appropriately named HB123, would “require the state to put most of the money it now sends to high schools into education savings accounts for students in grades 9-12. Bill sponsor Rep. John Dougall, R-American Fork, said that could equal about $6,400 per student per year.”

Could making public schools compete with each other drive quality up?

Where could that money be spent? The student couldn’t just drop out of high school and allocate the money to parents to “home school” him. Rather, the money is limited to public institutions and select private, nonprofit universities (sorry, University of Phoenix). That means charter schools, public online schools, public universities (USU, UVU, SLCC, UU, SUU, and Dixie State), as well as, perhaps BYU (it’s private, non-profit and, frankly, it’s pure awesome sauce; however, it wasn’t named specifically, so I’m just speculating that it is included).

Because it only shifts where money is spent, the bill does not dramatically increase ongoing costs. The fiscal note indicates that there is a one time cost for a financial accounting system and an annual cost of $2,000,000.

Even with a low fiscal impact, however, Utah legislators aren’t ready to allow even such a small step. On Friday the House Education Committee narrowed the scope of who could use the education savings accounts down to just 11th and 12th graders. Because, you know, so much education happens during that last year of high school.

Despite how much the money may be lost on those afflicted with senioritus, it is a step in the right direction and gives the state the opportunity to test the education savings accounts as a pilot program. Rep. Dougall said

Because no one wants their kids living at home forever.

“I think we can have more faith in students and parents in this state than some believe we should have [...] I think they’re much more capable and able to choose for themselves what education makes sense for them.”

‘Nuf said. Give the people who know the students best–their parents–the credit and the ability to choose where, and how, their children’s education is accomplished. No one has a better incentive to see that their dependents are well on the path to independence than parents. No one.

It’s good idea, and it’s a good step in the right direction. Take a moment and email or call your legislator to let them know that you support HB123.

[Salt Lake Tribune] [HB123 Fiscal Note] [HB123]

*Speaker Lockhart, Utah County Lincoln Day Dinner, 2011)

**Ok, that’s what I called him.

Utah Legislature Watch: The HB477 Working Group is Up

With House Republicans calling for repeal and the Governor saying the same, the Utah Senate announced the working group on House Bill 477 this afternoon.

They will meet for the first time this Wednesday at 9 AM. A website to keep the public updated is planned for GRAMArevisited.com (or HB477.com). Check back there later for more information.

The group is diverse, but still lacking a few notables, such as, anyone from the Salt Lake Tribune. Lane Beattie will chair the effort (and good luck to him).

Here’s the list as posted on the Utah Senate site:

House of Representatives:

John Dougall – Utah State Representative
Holly Richardson – Utah State Representative
Brian King – Utah State Representative
Steve Handy – Utah State Representative

Senate:

Steve Urquhart – Utah State Senator
Curt Bramble – Utah State Senator
Stuart Adams – Utah State Senator
Patricia Jones – Utah State Senator

Governor’s Office:

John Pearce – General Counsel

Attorney General’s Office:

Laura Lockhart – Assistant Attorney General

League of Cities and Towns:

Mark Johnson – Ogden City

Traditional Media:

Randy Wright – Daily Herald
Linda Peterson – Valley Journals
Geoff Liesik – Uintah Basin Standard
Paul Edwards – Deseret Media Group
Jeff Hunt – Utah Media Coalition

New Media:

Jason Williams – KVNU-FTP host and blogger
Jesse Stay – Social media technologies consultant
LaVarr Webb – Utah Policy Daily

Public Members:

Michael Wilkins – Former Supreme Court Justice
Janet Frank – Utah Valley Regional Medical Center
Liu Vakapuna – SLCC Student Body President
David Kirkham – Tea Party Leader
Phil Windley – Web & Technology Pioneer
Lane Beattie – Salt Lake Chamber

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PHILADELPHIA - MARCH 19:  Jimmer Fredette #32 ...

Image by Getty Images via @daylife

Also, Jimmer Fredette doesn’t appear on the working group list. That’s  mistake that I hope doesn’t come back to bite. As if he couldn’t handle the assignment from anywhere five feet behind the three-point line (also known as “Jimmer Territory”). Mark my words: he could teach the legislature how to Jimmer.